Overview

By the end of this program, the viewer should be able to:

  • Define several major challenges to successful change programs 
  • Recognize the impact of change on human behavior 
  • Describe the dynamics of communication styles from the perspectives of the speaker and the listener
  • Classify change management recommendations to improve change outcomes
  • Recognize future requirements necessary to plan for successful change ventures

Details

COURSE LENGTH: 1 Hour                  

ACCREDITATION TYPE: ASRT - Technologists                    

CREDIT HOURS: 1